Users can book therapy sessions using their registered Account. Users can opt for different therapy packages depending on their needs and requirements. All payments are to be made in advance. Every therapy session is time bound and can last up to 50 minutes depending on the User’s needs and requirements. In case the duration of a session is extended, User shall be liable to pay additional fee for the extended duration. Please note that the fee paid needs to be used within 1 month of payment done. In case of any emergencies or other unforeseen reasons, you can cancel an appointment by giving a 12-hour prior written notice through email at info@embracelives.com. If the session cannot be scheduled or continued due to a technical glitch, we may reschedule the session to a later date mutually agreeable to you and the psychologist. We do not allow refunds for therapy sessions.
We understand that sometimes plans change and you may need to cancel a scheduled therapy session. To do so, please contact us at least 24 hours in advance of your appointment to reschedule the booked appointment. Please note cancellations made with less than 24 hours’ notice will be taken as No-Show and charged in full. We DO NOT offer refunds for sessions booked unless exceptional circumstances.
www.embracelives.com is not equipped to handle medical or psychological emergencies. Our services are not intended for crisis situations, which may include, but are not limited to, thoughts of self-harm, suicidal ideation, or symptoms of severe clinical disorders such as schizophrenia and other psychotic conditions. In such instances, immediate in-person medical attention is the most suitable form of assistance. If you find yourself facing any of these challenges, or if you are contemplating suicide or feel that you pose a risk to yourself or others, we implore you to seek immediate help. Please call at the mentioned helplines numbers or proceed to the nearest hospital or emergency room to connect with medical professionals like psychiatrists, social workers, counselors, or therapists face-to-face. In the event of any medical or psychological health emergency, it is also advisable to involve a trusted family member or friend who can provide support during this critical time. Remember, your safety is paramount, and professional in-person support is essential in an emergency.
Sangath,
https://outlive.in/get-help-now
Sangath Well-being Center- If the crisis involves domestic or sexual violence, discrimination due to caste or
sexuality, grief or academic pressure, Sangath has curated a list of organisations working in these
psychosocial spaces that you can reach out to for help.
iCall 9372048501, 022-25521111
ICALL@TISS.EDU -iCall- iCall is a service from TISS, run by trained mental health professionals. iCALL
provides emotional support, information and referral services to individuals in psycho-social distress, across
the lifespan and across different gender and sexual identities.
http://icallhelpline.org/
MONDAY TO SATURDAY, 8 AM - 10 PM
National Helpline (NIMHANS), 080 46110007
NIMHANS- This is a helpline for anyone experiencing mental health distress during the COVID 19 crisis by
National Institute of Mental Health & Neuro Sciences Bengaluru.