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How can we help?

Find answers to some of our most frequently asked questions

You can book a session in three easy steps:

Visit Our Website – Go to www.embracelives.com and click on "Book a Consultation."

Choose a Service – Select the type of session you need (individual therapy, assessment, couples therapy, etc.).

Schedule & Pay – Pick a therapist, select a time slot, and complete the payment securely.

Alternatively, you can book via WhatsApp or email at info@embracelives.com

We provide a range of evidence-based mental health and developmental services, including:

Individual Therapy – For adults, adolescents, and children

Psychometric & Developmental Assessments

Couples & Relationship Therapy

Parental Coaching & Support

Psychiatric Consultation & Medication Management

Corporate & School-Based Mental Health Programs

Too see a full list of services, visit services page

Yes! We partner with schools to provide:

School Wellbeing Surveys (to assess student mental health & engagement)

Teacher Training Programs (on classroom inclusivity, managing behavior, etc.)

SEL Curriculum Integration (customized programs for student well-being)

Early Screening & Interventions

For school partnerships, email us at sam@embracelives.com

Currently, we do not accept insurance directly. However, we can provide an invoice that you may submit to your insurance provider for possible reimbursement

We recommend checking with your insurer about mental health coverage and reimbursement policies.

Yes! If you need to cancel your therapy session:

Provide at least 12 hours’ prior notice by emailing info@embracelives.com or whatsapp

Cancellations made with less than 12 hours’ notice will be marked as a No-Show and charged in full.

Rescheduling is allowed without penalty if requested at least 12 hours in advance.

For school details, see our Cancellation & Refund Policy

Global Standards: We follow NICE guidelines & use internationally recognized assessments.

Evidence-Based Approach: All interventions are based on proven psychological frameworks.

I-CAN Approved: Recognized as a Centre of Excellence for Autism.

Customized Care : Personalized therapy & multidisciplinary team of clinical psychologists, OTs, & psychiatrists

Short-Term, Effective Therapy: We focus on goal-oriented, measurable progress.

Teen mental health is a priority! We offer:

Individual Therapy for Emotional Well-being (Anxiety, Depression, Self-Esteem)

School-Based Mental Health Programs

Wellbeing Assessments

Digital Well-being & Screen Time Management

For adolescent support, book a session here

We provide specialized support for children (ages 2–12), including:

Developmental Screenings & Early Interventions

Behavioral Therapy (BT) & Occupational Therapy (OT)

Expressive Arts Therapy (Music, Drama, Play Therapy)

Learning Support for Neurodivergent Children (ADHD, Autism, Dyslexia, etc.)

Parent Coaching & Family Support

If you or someone you know is experiencing a mental health emergency, please seek immediate professional help.

Call a crisis helpline (India: Snehi Helpline - 1860 266 2345 | iCall - +91 9582208181)

Visit the nearest hospital or emergency care center.

Reach out to a trusted family member or friend for support.

eMbrace is not a crisis intervention platform. If you’re in immediate distress, please seek in-person psychiatric assistance.

While our therapists support individuals dealing with emotional distress, we do not offer emergency suicide prevention services.

Snehi Helpline: +91-9582208181

AASRA Helpline: +91-9582208181

Vandrevala Foundation: +91-9582208181

In case of an emergency, reach out to the nearest hospital or emergency support services immediately.

We currently operate in:

Delhi

Gurgaon

Rainbow

Most of our services are available online for easy accessibility.

For in-person therapy or assessments, email us at info@embracelives.com

You May Reschedule a Session:

You may reschedule a booked session by providing at least 12 hours’ prior notice via info@embracelives.com

If you miss a session without prior notice, it will be marked as a No-Show and charged in full.

For more details, refer to our Cancellation & Refund Policy.

You can:

Email us at info@embracelives.com

Fill out the feedback form (sent after your session).

Review us on Google & Social Media to help others learn about our services!

Your feedback helps us improve & provide better support!

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Got more questions?

Email Support:info@embracelives.com
Call/WhatsApp:+91 9971576800

We're here to support you!

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